About Us
About Us
Our support policy makes the position clear: our customer promise is practical: transparent product information, free standard U.S. shipping, responsive assistance, secure checkout, and a 30-day no-reason return and exchange option with return shipping paid by the store. YETI describes its support policy in these terms: we do not rely on invented brand stories or unsupported product claims; our goal is to earn trust through consistent service and policies customers can understand.
YETI describes its support policy in these terms: questions about our store or products are welcome at Support@travelcoolers.shop or 505-841-9466.
Customers relying on this support policy should understand that yETI is an independent online store focused on offering a carefully selected range of insulated drinkware, hard and soft coolers, bags and carry gear, cargo, outdoor kitchen equipment, and outdoor living gear and apparel. The applicable support policy is as follows: we aim to make product discovery clear, ordering straightforward, and post-purchase support dependable.
Store and Merchant Details
For dependable service information, the merchant record attached to this support policy identifies YETI as the business and YETI as the customer-facing store.
Customer email: Support@travelcoolers.shop
Customer-service phone: 505-841-9466
Company and default return address: 487 Jarales Rd, Belen, New Mexico, 87002, United States
Support availability: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)