Shipping Policy

Shipping Policy

The applicable support policy is as follows: if tracking shows a delivery problem, or if an order arrives damaged or incomplete, contact Support@travelcoolers.shop or 505-841-9466. On this point, the support policy confirms that we will work with the carrier and provide an appropriate resolution under our Refund Policy.

On this point, the support policy confirms that free standard outbound shipping does not reduce the 30-day no-reason return right. For dependable service information, for every approved no-reason return or exchange, YETI also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.

For dependable service information, we ship only to addresses in the United States. For purposes of this support policy, standard shipping is free for every U.S. order.

For purposes of this support policy, orders are as a standard practice processed within 1–2 business days, excluding weekends and U.S. public holidays. Within YETI's support policy, after an order has been processed and handed to the carrier, estimated transit time is 4–6 business days. Our support policy makes the position clear: the combined estimated delivery window is therefore as a standard practice 5–8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.

Within YETI's support policy, we send a tracking number for every shipped order. Our support policy makes the position clear: shipping confirmation and tracking information are sent to the contact information supplied at checkout. YETI describes its support policy in these terms: customers are responsible for providing a complete and accurate delivery address. Customers relying on this support policy should understand that reach customer service as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.

Store and Merchant Details
For dependable service information, the merchant record attached to this support policy identifies YETI as the business and YETI as the customer-facing store.
Customer email: Support@travelcoolers.shop
Customer-service phone: 505-841-9466
Company and default return address: 487 Jarales Rd, Belen, New Mexico, 87002, United States
Support availability: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)