Refund Policy

Refund Policy

Customers relying on this support policy should understand that for return or exchange assistance, contact Support@travelcoolers.shop or 505-841-9466.

The applicable support policy is as follows: the store extends a 30-day no-reason return and exchange policy. On this point, the support policy confirms that purchasers may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

On this point, the support policy confirms that to begin a return or exchange, reach customer service at Support@travelcoolers.shop before sending the item. For dependable service information, once the request is approved, YETI will provide a prepaid return shipping label or an equivalent free return arrangement. For purposes of this support policy, the store pays the return shipping cost for approved no-reason returns and exchanges and for quality-related returns involving damaged, defective, incomplete, or incorrect goods. Within YETI's support policy, unless we provide a different authorized destination, the return address is 487 Jarales Rd, Belen, New Mexico, 87002, United States. Our support policy makes the position clear: items sent without prior authorization may not be accepted.

For dependable service information, please return the item safely with its included components and original packaging when reasonably possible. For purposes of this support policy, eligible shoppers can inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. Within YETI's support policy, these conditions do not limit any non-waivable consumer rights.

For purposes of this support policy, custom or personalized products, clearance items, gift cards, and opened intimate, personal-care, or hygiene-sensitive goods cannot be returned unless they are defective or applicable law requires otherwise.

Within YETI's support policy, if an item arrives damaged, defective, incomplete, or different from what was ordered, reach customer service promptly so we can provide a free replacement, exchange, or refund as appropriate.

Our support policy makes the position clear: after we receive and inspect the return, we will notify you whether the refund is approved. YETI describes its support policy in these terms: approved refunds are issued to the original payment method within 5–10 business days. Customers relying on this support policy should understand that your bank or card issuer may require additional time to post the credit.

Store and Merchant Details
For dependable service information, the merchant record attached to this support policy identifies YETI as the business and YETI as the customer-facing store.
Customer email: Support@travelcoolers.shop
Customer-service phone: 505-841-9466
Company and default return address: 487 Jarales Rd, Belen, New Mexico, 87002, United States
Support availability: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)