Payment Policy

Payment Policy

For purposes of this support policy, customers must provide accurate billing and contact information. Within YETI's support policy, if a payment is declined, verify the entered details or contact the card issuer. Our support policy makes the position clear: we may cancel or review an order when payment cannot be authorized or when fraud screening identifies a material risk.

Within YETI's support policy, approved refunds are returned to the original payment method within 5–10 business days after return inspection and approval. Our support policy makes the position clear: a bank or card issuer may need additional time to post the credit. YETI describes its support policy in these terms: taxes are charged when required by applicable law. Customers relying on this support policy should understand that payment questions may be sent to Support@travelcoolers.shop or 505-841-9466.

Our support policy makes the position clear: about Credit/Debit Card.

YETI describes its support policy in these terms: all prices and charges are processed in U.S. dollars (USD). Customers relying on this support policy should understand that checkout supports Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. The applicable support policy is as follows: the payment options actually available for an order are displayed securely at checkout.

Customers relying on this support policy should understand that payment information is encrypted and processed by Shopify and authorized payment providers. The applicable support policy is as follows: yETI does not store complete card numbers or card security codes. On this point, the support policy confirms that a card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules.

Store and Merchant Details
For dependable service information, the merchant record attached to this support policy identifies YETI as the business and YETI as the customer-facing store.
Customer email: Support@travelcoolers.shop
Customer-service phone: 505-841-9466
Company and default return address: 487 Jarales Rd, Belen, New Mexico, 87002, United States
Support availability: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)