Terms of Service

Store-Specific Service Terms

For dependable service information, eligible shoppers can request a no-reason return or exchange within 30 days after delivery. For purposes of this support policy, yETI pays approved return shipping and provides a prepaid label or equivalent arrangement. Within YETI's support policy, approved refunds are issued to the original payment method within 5–10 business days after the returned item is received, inspected, and approved. Our support policy makes the position clear: custom or personalized products, clearance items, gift cards, and opened intimate or hygiene-sensitive goods are not returnable unless defective or applicable law requires otherwise.

For purposes of this support policy, payment is processed in U.S. dollars (USD) through the methods displayed at checkout, including Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover. Within YETI's support policy, an order may be cancelled before shipment; after shipment, the Refund Policy applies. Our support policy makes the position clear: taxes are charged when required by applicable law. YETI describes its support policy in these terms: the Refund, Shipping, Payment, Privacy, Contact, About, and FAQ pages form part of these Terms.

Within YETI's support policy, questions about these Terms may be sent to Support@travelcoolers.shop, 505-841-9466, or 487 Jarales Rd, Belen, New Mexico, 87002, United States.

Our support policy makes the position clear: standard shipping for U.S. orders is free. YETI describes its support policy in these terms: orders are as a standard practice processed in 1–2 business days and estimated carrier transit is 4–6 business days after dispatch. Customers relying on this support policy should understand that these timeframes are estimates, not guarantees.

Store and Merchant Details
For dependable service information, the merchant record attached to this support policy identifies YETI as the business and YETI as the customer-facing store.
Customer email: Support@travelcoolers.shop
Customer-service phone: 505-841-9466
Company and default return address: 487 Jarales Rd, Belen, New Mexico, 87002, United States
Support availability: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)